Service Period

At Wavedesignc, we provide digital and creative services rather than physical products. Once a project has started, our team begins allocating time, creativity, and resources to your order.

Because of this, the service is considered “in progress” as soon as work begins, and specific deadlines or milestones may apply depending on the package purchased.

Refund Process

As our services are customized and time-based, refunds are generally not issued once the work has started or been partially delivered.

If a cancellation is requested before the project begins, a partial refund may be considered depending on the resources already used.

Refunds are not based on a fixed percentage and are evaluated individually according to project progress.

Eligibility for Cancellation

To request a cancellation or review:

• The project must not be fully completed
• The request must be made before final delivery approval
• Clear communication must be provided with order details

How to Request Support

To start a cancellation or discuss your project, please contact our support team at: Wavedesignc@proton.me

Include your order details so we can assist you quickly.

Revisions Policy

We aim to ensure client satisfaction. Most services include a number of revisions depending on your package. Additional revisions may be offered or charged depending on the scope of changes requested.

Processing Time

If a refund or partial refund is approved, it will be processed within a few business days depending on your payment provider.

Contact Us

If you have any questions about this policy, feel free to contact us at Wavedesignc@proton.me.

At Wavedesignc, we value clear communication and client satisfaction throughout every project.